Abraham Maslow created the Hierarchy of Needs, a pyramid depicting the levels of human needs, psychological and physical. At the bottom of the pyramid are the “Basic needs or Physiological needs” of a human being, food and water and sex. The next level is “Safety Needs: Security, Order, and Stability.”
Management mistakes and world crisis (because of the first) downed people to these two levels of the Pyramid making questionable the physical survival of a person.
William Edwards Deming warned business society pointing out Seven Deadly Diseases. Either managers forgot how to read and learn or they just stopped thinking: six out of seven Deadly Diseases were made:
- Emphasis on short-term profits
- Evaluation by performance, merit rating, or annual review of performance
- Mobility of management
- Running a company on visible figures alone
- Excessive medical costs
- Excessive costs of warranty, fueled by lawyers who work for contingency fees
He did not expect excessive management fees. If he would, he would put it on the first place. Unbelievable, but according to CreativeConflictsWisdom’s Blog posted on October 7, 2011, the ratio of Big Company Average CEO pay to that of the Average worker in USA is 475 comparing with 11 in Japan and 12 in Germany.
Another "A Lesser Category of Obstacles" offered by Dr.Deming includes:
- Relying on technology to solve problems
- Placing blame on workforces who are only responsible for 15% of mistakes where the system designed by management is responsible for 85% of the unintended consequences
It is really strange that business forgot all these lessons...
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